Vulnerability disclosure program
Vend operates a security vulnerability disclosure program. Security researchers around the world continuously test the security of the Vend services, and report issues via the program. Learn more about Vend's vulnerability disclosure program hosted by HackerOne.
Thank you to all the security researchers who reported vulnerabilities prior to Vend's move to HackerOne.
Our systems are kept up-to-date with security patches and consistent using configuration management software.
We use multiple firewalls and VPN services to help block unauthorized system access.
We restrict shell access to our servers to a small set of Vend employees for maintenance. We use username and key authentication, keeping password authentication disabled.
Data storage & backups
We consistently replicate your data to fault-tolerant clusters of database servers. We perform full backups nightly and incremental backups every hour. Our backup strategy allows us to recover in the unlikely event of a major data incident.
We host our infrastructure with Amazon Web Services, an ISO 27001 certified company with data centers secured with biometrics, 24-hour surveillance and 24x7 onsite staff providing additional protection against unauthorized entry.
Data center access is restricted to data center technicians only.
Credit card safety
When you sign up with Vend, we do not store any of your card information on our servers.